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Careers at iFAST
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iFAST Financial - Job Openings
Client Service Executive (English & Mandarin Speaking)

Responsibilities


  • Handle investors' inquiries and transactional needs via phone, email and Live Chat services effectively, efficiently and accurately.
  • Responsible in providing reliable and accurate explanation or solutions professionally and promptly.
  • Liaise with appropriate departments to resolve issues brought up by customers.
  • Undertakes special assignment, ad-hoc functions and related duties as required by superior.

Requirements


  • Candidate must possess at least a Diploma, Advanced /Higher / Graduate Diploma, Bachelor's Degree, or equivalent in any field.
  • Good command of spoken and written in English. Proficiency in Mandarin is an advantage.
  • Customer-oriented, patient, pleasant, meticulous and obliging disposition.
  • Fast learner, with positive attitude, initiative and self discipline.


Senior Investment Marketing Executive

Responsibilities


  • Develop marketing strategies to attract sales and increase client base.
  • Plan and execute marketing activities and campaigns.
  • Identify trends in product sales trends in the local market.
  • Ensure the readiness of the various internal advisers in advising end clients.
  • Write articles related to financial planning and unit trust investments, for website and print media.
  • Conduct interviews with fund managers and industry players, both in print and on webcast.
  • Edit articles from different departments for clarity and proper grammar.
  • Work with the relevant departments to build a strong brand for the business.

Requirements


  • A good degree in Business/Marketing/Finance/Accounting, preferably three to five years experience in a relevant industry.
  • Fresh graduates are welcome to apply but will be considered for junior positions.
  • Excellent writing and presentation skills in English (proficiency in Mandarin will be an added advantage).
  • Strong analytical ability with good communication and interpersonal skills
  • Self-motivated, independent and able to work in a team player.
  • Keen interest in investments, financial markets and economics.


Java Developer

Responsibilities


  • Responsible for development and maintenance of online portals and enterprise web applications.
  • Gather users’ requirements and able translate users’ requirements into system design.
  • Involve in system testing and debugging.
  • Highly motivated and able to work independently.

Requirements


  • Degree in Computer Science or related field.
  • Familiar with HTML, Java, J2EE, JSP/Servlet, XML.
  • Familiar with Weblogic Application Server & Oracle Database.
  • Knowledge in C#, .NET would be an added advantage.
  • Good command of spoken and written English is essential.
  • Required language(s): Chinese, English.
  • Fresh graduates are encouraged to apply.
  • Applicants should be Malaysian citizens or hold relevant residence status.


Client Investment Specialist / Relationship Manager

Responsibilities


  • Act as a bridge between our research team and customers by helping to improve the communication of investment recommendations and ideas to customers.
  • Keep abreast of customer needs and investment market trends and provide investment advice to customers.
  • Acquire and maintain good relationships with customers.
  • Execute sales strategies to achieve given targets.
  • Develop and implement business strategies to achieve business goals.
  • Deliver effective and efficient transactional and operational support.

Requirements


  • Degree holder with 2 years related working experience (Preferably in Banking/Sales/Marketing).
  • Good command of spoken and written English, Malay and Mandarin will be added advantage.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Client-oriented, pleasant, meticulous and obliging disposition.
  • Strong interest in investment products. Candidates with the relevant experience will have an added advantage.
  • Initiative, self motivated and client centric.
  • Applicants should be Malaysian citizens or hold relevant residence status.


Applicants are invited to email us a comprehensive resume with qualifications, skills and working experience, and expected salary to: The Human Resource Manager: hrmanager.my@ifastfinancial.com

All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified. Applicants who have written to us earlier need not re-apply.

Note: Job responsibilities/requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.

Send your resumes at iFAST