iFAST Financial - Job Openings
Client Service Executive (English & Mandarin Speaking)
Responsibilities
- Handle investors' inquiries and transactional needs via phone, email and Live Chat services effectively, efficiently and accurately.
- Responsible in providing reliable and accurate explanation or solutions professionally and promptly.
- Liaise with appropriate departments to resolve issues brought up by customers.
- Undertakes special assignment, ad-hoc functions and related duties as required by superior.
Requirements
- Candidate must possess at least a Diploma, Advanced /Higher / Graduate Diploma, Bachelor's Degree, or equivalent in any field.
- Good command of spoken and written in English. Proficiency in Mandarin is an advantage.
- Customer-oriented, patient, pleasant, meticulous and obliging disposition.
- Fast learner, with positive attitude, initiative and self discipline.
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Senior Investment Marketing Executive
Responsibilities
- Develop marketing strategies to attract sales and increase client base.
- Plan and execute marketing activities and campaigns.
- Identify trends in product sales trends in the local market.
- Ensure the readiness of the various internal advisers in advising end clients.
- Write articles related to financial planning and unit trust investments, for website and print media.
- Conduct interviews with fund managers and industry players, both in print and on webcast.
- Edit articles from different departments for clarity and proper grammar.
- Work with the relevant departments to build a strong brand for the business.
Requirements
- A good degree in Business/Marketing/Finance/Accounting, preferably three to five years experience in a relevant industry.
- Fresh graduates are welcome to apply but will be considered for junior positions.
- Excellent writing and presentation skills in English (proficiency in Mandarin will be an added advantage).
- Strong analytical ability with good communication and interpersonal skills
- Self-motivated, independent and able to work in a team player.
- Keen interest in investments, financial markets and economics.
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Java Developer
Responsibilities
- Responsible for development and maintenance of online portals and enterprise web applications.
- Gather users’ requirements and able translate users’ requirements into system design.
- Involve in system testing and debugging.
- Highly motivated and able to work independently.
Requirements
- Degree in Computer Science or related field.
- Familiar with HTML, Java, J2EE, JSP/Servlet, XML.
- Familiar with Weblogic Application Server & Oracle Database.
- Knowledge in C#, .NET would be an added advantage.
- Good command of spoken and written English is essential.
- Required language(s): Chinese, English.
- Fresh graduates are encouraged to apply.
- Applicants should be Malaysian citizens or hold relevant residence status.
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Client Investment Specialist / Relationship Manager
Responsibilities
- Act as a bridge between our research team and customers by helping to improve the communication of investment recommendations and ideas to customers.
- Keep abreast of customer needs and investment market trends and provide investment advice to customers.
- Acquire and maintain good relationships with customers.
- Execute sales strategies to achieve given targets.
- Develop and implement business strategies to achieve business goals.
- Deliver effective and efficient transactional and operational support.
Requirements
- Degree holder with 2 years related working experience (Preferably in Banking/Sales/Marketing).
- Good command of spoken and written English, Malay and Mandarin will be added advantage.
- Excellent interpersonal and communication skills, both verbal and written.
- Client-oriented, pleasant, meticulous and obliging disposition.
- Strong interest in investment products. Candidates with the relevant experience will have an added advantage.
- Initiative, self motivated and client centric.
- Applicants should be Malaysian citizens or hold relevant residence status.
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Applicants are invited to email us a comprehensive resume with qualifications, skills and working experience, and expected salary to: The Human Resource Manager:
hrmanager.my@ifastfinancial.com
All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified. Applicants who have written to us earlier need not re-apply.
Note: Job responsibilities/requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.
Send your resumes at iFAST
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